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Step by step guide - post purchase (for buyers)

Congratulations! You have bought an item on madelocal and you’re probably wondering what happens next. This step by step guide is here to help.

1.

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Order confirmation

You will receive an email from sales@madelocal.app confirming your order details.

2.

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Order in progress

The seller will prepare your item including any optional extras you have chosen such as personalisation and gift wrapping.

3.

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Order is ready

You will receive an email to let you know that your item has been dispatched, or that your item is ready for collection, depending on the option you selected at the checkout.

4.

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Order received/collected

Your item will be delivered, or follow the instructions from the seller on where and when to collect it.

5.

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Order review

Leave a review of your purchase on madelocal. Sign in to your dashboard and view Items Bought. Select the item and complete the review section.