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Step by step guide - post purchase (for sellers)

Congratulations! You have sold an item on madelocal and you’re probably wondering what happens next. This step by step guide is here to help.

1.

step
Order confirmation

You will receive an email from sales@madelocal.app confirming the order details. You can check your orders on the Dashboard as well.

2.

step
Order in progress

Prepare the item for collection/delivery including any optional extras the buyer has chosen such as personalisation and gift wrapping.

3.

step
Order is ready

When the item is ready go onto the Dashboard and change the status to dispatched/ready for collection depending on the option the buyer has selected. If collection has been selected you can add a note including suitable dates and times and any special instructions such as directions.

4.

step
Confirm dispatch/collection

Deliver, post or hand the item to the buyer.

5.

step
Get paid

The proceeds of your sale will be automatically transferred into your bank account.